Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, protect, and share your information when using our App.

By using the App, you consent to the collection and use of your information as outlined in this policy.


1. Information We Collect

1.1 Personal Information
  • Full Name: To identify you within the system and issue official receipts for donations.
  • Email Address: To communicate with you regarding donations, campaigns, and notifications.
  • Phone Number: To verify your identity and send updates via SMS.
  • Date of Birth: To determine your age group for suitable campaigns.
  • Gender: For statistical purposes only.
  • Region/City: To display nearby projects and campaigns.
1.2 Donation Information
  • Donation Amount: To process your donation and issue a receipt.
  • Payment Method: Only the type of payment (e.g., Credit Card, Apple Pay, Bank Transfer) — we do not store card details.
  • Project/Campaign: To identify the purpose of your donation.
  • Donation Date and Time: To document donations for record keeping.
  • Donation Status: To track your donation and provide updates.
1.3 Location Information
  • Approximate Location: To display nearby projects and campaigns.
  • Precise Location (Optional): Collected only with your consent.
  • Note: You can decline sharing your location at any time.
1.4 Device and Usage Information
  • Device Type: (Android, iOS)
  • Operating System: OS version to ensure compatibility.
  • Unique Device Identifier: For analytics and security.
  • IP Address: For fraud prevention and data protection.
  • Usage Logs: Pages visited and actions performed to improve user experience.
1.5 Cookies
  • Enhancing user experience and remembering preferences.
  • Analyzing app usage to improve performance.
  • Preventing fraudulent activities.
1.6 Permissions Required
  • Location, Camera, Photos/Media, Phone, Notifications, Internet.

2. How We Use Your Information

  • To provide services such as processing donations and issuing receipts.
  • To improve and develop new features.
  • To generate statistical reports.
  • To communicate with you and respond to inquiries.
  • To prevent fraud and comply with legal obligations.

3. Sharing Information

  • Service Providers: Like Firebase and payment gateways.
  • Legal Requirements: To comply with applicable laws.
  • Aggregated Statistics: Shared without personal identifiers.

4. Data Protection

  • Encryption: SSL/TLS encryption on all transmitted data.
  • Access Control: Restricted to authorized staff.
  • Backups: Regular secure backups to ensure recovery.

5. Your Rights

  • Access or correct your personal data.
  • Request full account deletion.
  • Manage permissions within the app or device settings.

6. Data Retention

  • Account information retained until deletion request.
  • Donation records retained for 7 years as per legal requirements.

7. Children’s Privacy

The App is not intended for children under 13. If collected, such data will be deleted immediately.


8. Changes to This Privacy Policy

We may update this policy. You will be notified via the App or email.


9. Compliance with Laws

  • UAE Personal Data Protection Law
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)

10. Contact Us

Sharjah Charity Association
Email: info@shjc.sharjah.ae
Phone: 80014

Thank you for trusting the Sharjah Charity Association App. We are committed to protecting your privacy.